Multi-tenant facility operations, built for real teams

Run every site, request, vendor, and team from one PragOps workspace.

PragOps gives organization owners, site managers, internal staff, vendors, and requesters a shared request lifecycle with tenant isolation, site access, closure proof, cost tracking, asset history, and clear operational reports.

Tenant safe
Each organization has separate data and plan controls.
Insight ready
Group requests by type, asset, site, status, and cost.
History first
Remarks, attachments, cost, status, and reopen events stay visible.
PragOps - Property Request Assignment & Governance Operations
Operating model
From tenant to closure
1
Tenant

Organization, plan, payment status, and admin ownership.

2
Sites

Buildings, branches, floors, towers, departments, or locations.

3
People

Owners, managers, internal staff, vendors, and requesters.

4
Requests

Assignment, work status, closure proof, review, and reopen history.

Built for control and insight

Super Admin controls tenants and plans. Organization owners manage sites and teams. Managers assign requests. Staff and vendors close work with proof and cost.

Platform

A complete request lifecycle, not just a ticket list

PragOps follows a request from creation to assignment, progress, closure, review, and reopen. Every action is written into the timeline.

1
Raise

Requests with site, type, asset, remarks, and proof.

2
Assign

Site managers route work to internal staff or site vendors.

3
Work

Teams start work, update progress, and keep owners informed.

4
Close

Closure remarks, cost, and attachments are stored in history.

5
Review

Managers and requesters can audit every action.

6
Reopen

Issues can be reopened without losing the timeline.

Operational intelligence

Find where work, cost, and delays are coming from

PragOps helps owners move beyond “how many requests are open” into patterns that matter: which request types repeat, which assets cause issues, where cost is rising, and what changed since the last review.

1
Request Type Insights

See how many requests come from electrical, plumbing, cleaning, HVAC, security, pest control, and other work types.

2
Asset-Aware Maintenance

Link requests to assets or equipment so owners can spot repeated failures and recurring maintenance hotspots.

3
Cost Visibility

Capture request cost during closure and review spend by site, asset, request status, or time period.

4
Owner Reports

Use weekly, monthly, and since-last-login views to understand what changed without reading every request.

Multi-business tracking

One product that fits many facility models

Keep the same operating model across residential, commercial, retail, healthcare, hospitality, education, and industrial environments. Change labels and site structure, not the entire workflow.

Apartments
Commercial towers
Hospitals
Hotels
Schools
Malls
Industrial sites
Townships
Tenant isolation

Separate tenants, plans, users, sites, requests, and dashboards.

Role dashboards

Super admin, organization owner, manager, staff, and requester views.

Custom labels

Adapt role and workspace wording for hospitals, offices, apartments, and more.

Reports & exports

Download useful request, cost, asset, tenant, and plan reports.

Plans

Pricing based on your tenant size and support needs

We will help choose the right plan based on sites, vendors, members, monthly request volume, and onboarding requirements.

Contact for Pricing
Starter
Contact us

For one site or a small facility team starting with structured request tracking.

Single site setup
Vendors and team members
Basic request lifecycle
Owner dashboard
Best for growth
Professional
Contact us

For growing operators that need multiple sites, site-level teams, and vendor visibility.

Multi-site tenant
Role and site access
Request dashboard filters
Plan based usage control
Enterprise
Contact us

For large business groups that need custom scale, onboarding support, and governance.

Custom limits
Super admin controls
Priority onboarding
Custom business setup

Bring your facility operations into one clear system.

Create the organization, select the plan, then activate after payment confirmation from Super Admin.